دوره Cisco Collaboration Pack (CLCOR & CCIE)

هدف دوره:

یکی از تکنولوژی هایی که امروزه شرکت ها و سازمان ها به آن نیازمند هستند راه اندازی تکنولوژی های Collaboration می باشد Collaboration ترکیبی از تکنولوژی های صدا و تصویر بر روی بستر IP می باشد با استفاده از تکنولوژی های Collaboration کارمندان یک شرکت در هر زمانی و در هر مکانی می توانند از طریق سیستم تلفنی قابل دسترس باشند یکی از بزرگترین مشکلاتی که در این حوزه وجود دارد این است که برای رشته Collaboration سیسکو متخصصان کمی وجود دارد و اگر دقت کرده باشد در اکثر آموزشگاه های کشور این دوره به ندرت تدریس می شود و اگر هم برگزار شود به صورت تخصصی و عملیاتی برگزار نمی شود بنابراین تصمیم گرفتیم تا یک دوره کامل از CCNP تا CCIE Collaboration را در قالب یک پیکج آموزشی برگزار کنیم تا دانشجویان بعد از گذارندن این دوره بتوانند در این بازار تخصصی در ایران و خارج از کشور مشغول به کار شوند از طرف دیگر اگر دوست دارید بدانید متوسط درآمد یک متخصص Collaboration در ایران چقدر است باید بگویم که حدقل 8 میلیون می باشد و می تواند تا 15 میلیون هم برسد.

سیلابس دوره :

Chapter 1

Introduction to Collaboration 4
Do I Know This Already? Quiz 4
Foundation Topics 6
Audio Communication 6
Video Communication 8
Unified Communication 10
Driving Change in the Industry 11
Exam Preparation Tasks 13
Review All Key Topics 13
Define Key Terms 13
Q&A 14

Chapter 2

 Audio Basics 16
Do I Know This Already? Quiz 17
Foundation Topics 18
Basic Understanding of Sound 18
Wave Propagation 19
Technical Properties of Sound 20
Understanding Attenuation and Noise 22
Analog vs. Digital Signals 23
Nyquist-Shannon Sampling Theorem 24
Data Compression Equals Bandwidth Conversion 26
ITU Audio Encoding Formats 27
Exam Preparation Tasks 29
Review All Key Topics 29

Define Key Terms 30

Q&A 30

Chapter 3 

Video Basics 32
Do I Know This Already? Quiz 33
Foundation Topics 35
Basic Understanding of Light 35
Chrominance and Luminance 36
Color Temperature 39
Capturing and Cameras 39
Frame Rates 40
Understanding Pixels and Resolution 41
Common Video Encoding Techniques 44
Standard Video Codecs 46
Video Compression 46
Video Quality 47
Video Container Formats and Codecs 48
H.264 Compared to H.265 HEVC 48
Content Channels 49
Exam Preparation Tasks 50
Review All Key Topics 50
Define Key Terms 50
Q&A 51

Chapter 4

 Collaboration Endpoint Components and Environment 52
Do I Know This Already? Quiz 53
Foundation Topics 55
Physical Components 55
Sound Behavior 57
Microphone Types and Transducers 60
Pickup Patterns and Positioning 61
Mic Level and Line Level 63
Speakers: Active versus Passive 63
Audio Cables and Connectors 64
Acoustic Echo Canceller (AEC) 65
Microphone and Speaker Placement 66
Room Design for Noise Reduction 68
Light Behavior 69
Camera Field of View, Depth of Field, and Zoom 70
White Balance 71
Lighting Conditions 72
Room and Environment Considerations 73
Displays: Monitors and Projectors 76
Video Cables and Connectors 77
Immersive Telepresence 79
Video Etiquette 80
Exam Preparation Tasks 81
Review All Key Topics 81
Define Key Terms 82
Q&A 82

Chapter 5

 Communication Protocols 84
Do I Know This Already? Quiz 85
Foundation Topics 88
PSTN Communication 88
H.323 Communication 91
H.323 Gatekeeper Registration 92
H.323 Call Flow without a Gatekeeper 92
H.323 Call Flow with a Gatekeeper 94
SIP Communication 95
Basic SIP Registration 96
SIP Call Setup 99
Delayed Offer 100
Early Offer 101
NAT and Firewall Traversal Solutions 102
STUN 104
TURN 105
ICE 107
ASSENT and H.460 108
Exam Preparation Tasks 109
Review All Key Topics 109
Define Key Terms 110
Q&A 110

Chapter 6 

Cisco Solution for Converged Collaboration 112
Do I Know This Already? Quiz 114
Foundation Topics 116
Introduction to Cisco Endpoints 116
UC Phones 117
Soft Clients 117
Telepresence Endpoints 118
Introduction to Cisco Call Control 119
Cisco Unified Communications Manager 120
Cisco Unified Communications Manager Express 122
Cisco Expressway 123
Webex Control Hub 124
Introduction to Cisco Applications 125
Cisco Unity Connection Server 125
Cisco IM and Presence Service 126
Cisco Meeting Server 126
Management Software 127
Designing a Cisco Collaboration Solution 129
Licensing 130
    Sizing 133
Bandwidth 134
High Availability 136
Disaster Recovery 139
Dial Plan 140
Security 142
QoS 144
Exam Preparation Tasks 145
Review All Key Topics 145
Define Key Terms 146
Command Reference to Check Your Memory 147
Q&A 147

Part II Endpoints 149
Chapter 7

 Cisco Unified Communications Phones 150
Do I Know This Already? Quiz 150
Foundation Topics 152
7800 Series Phones 152
8800 Series Phones 155
Software Versions for Phones 158
Exam Preparation Tasks 160
Review All Key Topics 160
Define Key Terms 160
Q&A 160

Chapter 8

 Cisco Telepresence Endpoints 162
Do I Know This Already? Quiz 163
Foundation Topics 165
CE Software 165
DX Series 168
SX Series 171
MX Series 174
Webex Series 177
Cisco Webex Room Kit Mini 177
Cisco Webex Room Kit 179
Cisco Webex Room Kit Plus 180
Cisco Webex Room Kit Pro 182
Cisco Webex 55 (Single and Dual) 183
Cisco Webex 70 G2 (Single and Dual) 184
Cisco Webex Board 185
IX Series 187
Exam Preparation Tasks 189
Review All Key Topics 189
Define Key Terms 190
Q&A 190

Chapter 9 

Endpoint Registration 192
Do I Know This Already? Quiz 193
Foundation Topics 195
SIP Registration to the Cisco Unified Communications Manager 195
PoE 196
CDP and LLDP-MED 200
DHCP 204
TFTP 209
SIP Registration 211
ITL, CTL, and CAPF 214
SIP Registration to Expressway Core 216
DHCP versus Static IP 217
Manual Configuration of SIP Settings 220
H.323 Registration to the Expressway Core 223
H.323 Aliases 223
Manual Configuration of H.323 Settings 224
Exam Preparation Tasks 227
Review All Key Topics 227
Define Key Terms 228
Command Reference to Check Your Memory 228
Q&A 230

Chapter 10 

Call Settings on Cisco CE Software-Based Endpoints 232
Do I Know This Already? Quiz 233
Foundation Topics 235
Calling Options 235
Call by Alias 236
Call by Directory 239
Multipoint Calling 241
One Button to Push (OBTP) and Scheduling Conferences 243
Content Sharing Options 244
Sharing Content 245
Using Intelligent Proximity for Content Sharing 245
Other Features 246
Audio Settings 246
Encryption Mode 248
AutoAnswer 248
Far-End Camera Control (FECC) 249
Phonebooks 250
Video Settings 251
Exam Preparation Tasks 257
Review All Key Topics 257
Define Key Terms 258
Q&A 258

Chapter 11

 Maintaining Cisco Endpoints 260
Do I Know This Already? Quiz 260
Foundation Topics 262
Upgrading Endpoints 262
Upgrading Through the Cisco Unified Communications Manager 262
Upgrading CE Software-Based Endpoints Manually 266
Upgrading CE Software-Based Endpoints Through Cisco TMS 267
Backing Up and Restoring CE Software-Based Endpoints 268
Manual Backup and Restore 269
Backup and Restore Through Cisco TMS 272
Exam Preparation Tasks 274
Review All Key Topics 274
Define Key Terms 275
Q&A 275

Part III Network Requirements for Collaboration Deployments 277
Chapter 12

 Cisco Core Network Components 278
Do I Know This Already? Quiz 279
Foundation Topics 281
LAN, WAN, and Wireless LAN 281
LAN 284
Access Layer 285
   Distribution Layer 286
Core Layer 287
WAN 287
WLAN 289
Basic Configuration and Design 289
High Availability 291
Capacity Planning 293
Design Considerations 293
Gateways 294
ISR, ASR, and IOS Software Comparisons 295
ISR Products Explained 297
Exam Preparation Tasks 300
Review All Key Topics 300
Define Key Terms 301
Q&A 301

Chapter 13

 Layer 2 and Layer 3 QoS Parameters 302
Do I Know This Already? Quiz 304
Foundation Topics 306
QoS-Related Issues 306
Latency, Jitter, and Packet Loss 307
Bandwidth 308
Class Models for Provisioning QoS 309
  4/5 Class Model 309
8 Class Model 310
QoS Baseline Model (11 Class) 311
QoS Requirements 313
QoS Trust Boundaries 313
Congestion Management 314
Congestion Avoidance 315
Policing 315
Shaping 315
Link Efficiency Methods 316
Traffic Classifications 316
LAN and WAN Traffic Classifications 316
WLAN Traffic Classifications 318
Configure and Verify LLQ 319
Class Map 321
Policy Map 322
Service Policy 324
Verify and Monitor LLQ Settings 324
Exam Preparation Tasks 325
Review All Key Topics 325
Define Key Terms 326
Command Reference to Check Your Memory 327
Q&A 329

Chapter 14

DNS, NTP, and SNMP 330
Do I Know This Already? Quiz 331
Foundation Topics 332
DNS Settings 332
A/AAAA-Records 333
SRV Records 335
Reverse Pointer Record (PTR) 336
NTP Settings 337
SNMP Settings 338
Exam Preparation Tasks 340
Review All Key Topics 340
Define Key Terms 341
Q&A 341
Part IV Call Control Mechanisms 343

Chapter 15

 Cisco Unified Communications Manager Setup 344
Do I Know This Already? Quiz 345
Foundation Topics 347
Services 347
Enterprise Parameters 351
Service Parameters 353
Other Settings 355
    Groups 355
Device Settings 357
Device Defaults 358
Phone Button Template 358
Soft Key Template 359
Phone Services 360
SIP Profile 360
Device Pool Settings 360
Codec Negotiations Using Regions 361
Exam Preparation Tasks 364
Review All Key Topics 364
Define Key Terms 365
Q&A 365

Chapter 16

 LDAP Integration with Cisco Unified Communications Manager 366
Do I Know This Already? Quiz 367
Foundation Topics 369
Application Users and End Users 369
Cisco Unified Communications Directory Architecture 372
LDAP Synchronization 373
Synchronization Mechanism 378
Automatic Line Creation 379
Enterprise Group Support 382
    Security Considerations 383
Design Considerations for LDAP Synchronization 383
Additional Considerations for Microsoft AD 384
LDAP Authentication 385
Design Considerations for LDAP Authentication 387
Additional Considerations for Microsoft AD 388
Exam Preparation Tasks 388
Review All Key Topics 388
Define Key Terms 389
Q&A 389